Updating Java to version 6.x on the BlackBerry Professional Server

As stated in the pervious post, there are people out there who have resisted the iPhone and have decided to stick with the BlackBerry. Due to this some people using a BlackBerry may have a BlackBerry server. To those who do have a BlackBerry server and have decided to update the program "Java" on it to the latest version may have encountered a problem or a error message. The error message may have stated something like the following: The description for Event ID ( 0 ) in Source ( BMDS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. Instead of using your BlackBerry or BlackBerry server as a projectile to take out your anger, your friendly neighborhood IT department has a solution for you. Make you are logged in as an Administrator on the BlackBerry server and do the following:

1. 1. Navigate to the Add/Remove Programs interface the way you normally do. (For most of us this is done via the control panel)
2. 2. From the programs listed find anything that says "Java update" and remove that update
3. 3. Continue this process until all java updates have been removed from your computer
4. 4. Open up the Internet browser you usually use and navigate to the following web site:
   http://java.com/en/download/index.jsp
5. 5. Navigate the Java web site until you have found the program "JRE1.5.0_18.exe". (If you are having trouble finding it, you can always download the latest version of Java instead)
6. 6. Go ahead and install the Java program on your computer
7. 7. Once the Java program/update has installed, close out of your internet browser and get back to the desktop
8. 8. Click the "Start" button, then highlight and click "Run"
9. 9. Type in the following: regedit and hit enter on the keyboard
10. 10. On the left hand side, of the window that opened up, click the plus(+) sign beside the following folder: HKEY_LOCAL_MACHINE
11. 11. Next find the folder marked SYSTEM and click the plus(+) sign beside it
12. 12. Repeat this process and navigate to the file CurrentControlSet\Services\BlackBerry MDS Connection Service ImagePath (REG_SZ)
13. 12. Once you have found the ImagePath file, double click and open it up
14. 13. In the value string box type in the following:
    "C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="C:\Program Files\Java\jre1.5.0_18\bin\client\jvm.dll" -XX:+DisableExplicitGC -Xss64K -Xmx768M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "_MDS-CS_1", hit "Ok" or "Enter" and you should be good to go.
15. ***The word SERVERNAME in the step above is the name of your own server that you have. This information should be displayed. If it is not, contact your Systems Administrator for more information.***

For a more detailed step by step than this, please visit the following web site:
http://www.blackberryforums.com/bes-admin-corner/92708-bmds-service-bes-server.html

Updating to BlackBerry Pro Server 4.1.4B

Yes as shocking as this may be, there are some people out there using a BlackBerry instead of an iPhone. To all of those people who have held off getting an iPhone and are using a BlackBerry you may have noticed an error when you updated your BlackBerry server to Professional Server 4.1.4B. Some of the error message you may be getting could include, but not limited to the following messages: "The description for Event ID ( 20406 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details." Instead of trying to make your BlackBerry into a floatation device, your friendly neighborhood IT department has the solution for you. Make sure you are an administrator and logged onto the BlackBerry server and do the following:

1. 1. Open the program "Exchange Management Shell" the way you normally do
2. 2. Type in the following:
   get-mailboxserver add-adpermission -user BESadmin -accessrights GenericRead, GenericWrite -extendedrights Send-As, Receive-As, ms-Exch-Store-Admin
3. 3. Apply and save all changes then reboot the BlackBerry Server
4. 4. After reboot go into the BlackBerry Manager and select your desired user
5. 5. From the "Account" menu for that user, select "Reload User"

For a more detailed step by step on this procedure click on the following link:
http://www.blackberryforums.com.au/forums/microsoft-exchange/4277-exchange-2007-cant-activate.html

Delete temp files in Safari Version (3.2.3)

Some MAC users, who choose to use Safari to "surf the net", have long wondered how to delete the temporary internet files from the Safari browser and some don't really care since their MAC has been running good for many years. Deleting temp files from the browser will help ensure that your MAC keeps running good for many years and will help your MAC from slowing down while you are in cyberspace. Your friendly neighborhood IT Department has come with 5 steps that anyone can do to delete the temp files in Safari for a MAC operating system. Make sure the Safari browser is open and do the following:

1. 1. Locate the Safari menu bar. (A picture of this menu bar is located in step 1 of the blog post below this blog post.)
2. 2. In the Safari menu bar, single click the word "Safari"


3. 3. Locate, highlight, and single click the words "Empty Cache..." (A picture of this is also located in between steps 3 & 4 of the blog post below this blog post.)


4. 4. You should see the following picture:
   
5. 5. Single click the word "Empty"


6. 6. You have just deleted the temporary internet files from the Safari browser.


7. 7. You should do this about once a week depending on how much you "surf the net" to help keep your MAC running good for many more years.

Safari Version (3.2.3) Homepage

For those MAC users using Safari and would like to change their homepage to the all new Biltmore Baptist Church web site, or any other site, but don't know how to do this can now rest easy. Your friendly neighborhood BBC IT Department has found an easy way for you to do this. Make sure Safari is open and do the following:

1. 1. Locate the Safari menu bar which should look something like the following picture.
   


2. 2. Highlight and single click the word "Safari", located between the Apple symbol and the word "File".
3. 3. Another window should open up and it should look like the following.
   
   


4. 4. Highlight and single click the word "Preferences.." as illustrated in the picture above.


5. 5. The next window that opens up should look like the following picture.
   



6. 6. Make sure you are on the "General" tab, go to the 3rd text box down, and input the web site that you desire to be your homepage.


7. 7. Once you have entered your favorite web site in the text box, click the little red circle located above the "General" tab and you are all set.

Internet Explorer 8 Updates/Add-On

Believe it or not but there are some old school die hard fans who still use Internet Explorer for all their browsing needs/wants. For those old school die hard fans who have updated your Internet Explorer to the latest version and get the following error box:

There is hope to resolve this and your friendly neighborhood IT Deptartment has found a solution in a very unlikely place. The source for the solution was found at, brace yourself I know that the next line after this comma is a oxymoron but hang with me, the Microsoft Help and Support web site. According to the site this is caused by an incompatibility problem between Internet Explorer 8 and any type of Roxio CD burning software. Very easy fix. Close out of all programs and do the following:

1. 
   
   1. Open up the Internet Explorer browser the way you normally do


2. 
   
   
   2. You should get a box that looks like this:
   
   


3. 
   
   
   3. Check the second option the one that says "Always open Internet Explorer without this add-on."
   
   


4. 
   
   4. Click the "Ok" button
   


5. 
   
   5. Internet Explorer should open up and if it does close out of it then reopen to ensure that the issue has been fixed and you may continue on browsing the net.
   


6. 
   
   6. If after you click the "Ok" button Internet Explorer doesn't open then all you have to do is open it back up and you are on your way to browsing.

For a more complete detailed explanation about this issue visit the following web site: http://support.microsoft.com/kb/969228