The ever famous Windows blue screen of death (BSOD). At some point people from the seasoned IT professional to the end user that uses a Windows computer at their home has encountered this. There are several different error messages that are displayed when you encounter the blue screen but today your friendly neighborhood IT department would like to answer the question about the
"Volsnap.sys" error.
This error is caused by a
Volume Shadow Copy service that may have been corrupted or gotten unusable. The solution is simple, just replace the
Volsnap.sys with the one on the install CD. Don't worry your friendly neighborhood IT department will not leave you hanging on how to do this. Here are the rundown of the steps:
1. Insert the Windows install disk into the CD drive and reboot the computer
2. Boot to the Windows Install CD if it doesn't boot to it automatically.
***The way to do this is different for each type of computer. For info on how to do this on your specific computer leave a comment on this post and your friendly neighborhood IT department will give you instructions on how to do this.***
3. Once in the install CD content menu go into the
Recovery Console section
4. This should bring you to a screen where you can type in commands
5. Type in the following command:
expand D:\i386\volsnap.sy- c:\windows\system32\drivers\volsnap.sys
6. You should get a message confirming everything is cool
7. Exit the install CD and reboot
8. Boot up to the hard drive and Windows should be coming up like normal with no blue screen of death
For more in depth details on this BSOD error and how to clear this error up, click on the following link
http://forums.techarena.in/vista-help/1068921.htm
