30 January 2014

ERROR 7 (Windows error 126) - iTunes 11.1.4

Recently Apple released a update for its iTunes software for Windows computers.  This update release is version 11.1.4.  With previous iTunes updates the update has installed smoothly via the apple software update utility.  This recent update has had some issues working with the .NET updates that were installed by Windows updates.  As a result, when you try to install the iTunes update you may get a "ERROR 7 (Windows error 126)" pop up message.

Before you go downloading all the .NET updates you can and try messing with the registry, your friendly neighborhood IT department has tried a simple solution that will fix the issue.  Close out of iTunes and do the following in the correct order listed below
  1. Click on Start and go to Control Panel
  2. Click on Programs and then click on Uninstall Programs
  3. Find the iTunes program, right mouse click, and choose Uninstall
  4. After iTunes uninstalls follow the same steps in number 3 but uninstall Apple Software Update
  5. Next uninstall Apple Mobile Device Support
    ***If you get a error here saying something like "a fatal error has occurred", just click cancel or abort and skip this program.***
  6. Once that finished uninstall Bonjour
  7. After that uninstalls, uninstall Apple Application Support
  8. Once all of those programs uninstall, reboot computer
  9. Now go to www.itunes.com ,click Download iTunes, and then click Save or Save As
  10. Now find where that iTunes.exe is located at and right click on it and choose Run as Administrator
  11. After iTunes installs, you should be good to go

As always if you need a more detailed rundown of this process or what exactly causes this error, then just click here.