22 December 2009

MAC Keyboard Key Problems

Is your keys on your MAC keyboard been sticking due to built up gunk over the years? Have you, a member of your family, or a guest "accidentally" spilled your drink on your keyboard? Instead of using that keyobard as a baseball bat or golf club your friendly neighborhood IT department might have a way for you to clean that gunk and drink out of your keyboard. According to Christopher Breen from Macworld.com there are two ways to clean your keyboard. Here is the rundown of those two ideas.

  • 1. Clean keys with a can of compressed air
    This method is the common method that almost all computer users know of. This method may take a few minutes to do but it gets your keyboard back in the game in no time.
  • 2. Put the keyboard in the dishwasher
    This method is not so common. If you are brave enough to try this here are the steps to take.
    1. a. Put keyboard on top rack of area of dishwasher

    2. b. Set dishwasher to the rinse only setting

    3. c. Let run

    4. d. Once dishwasher is done, remove keyboard and let drain with keys facing down

    5. e. Let keyboard air dry (This will take about a day or two)
This method has not been tried by the IT department as of right now so please use method 2 at your own risk. For a complete review on these methods pleae visit the following link: http://www.macworld.com/article/145131/2009/12/clean_keyboard.html?lsrc=nl_mwweek_h_cbintro

21 December 2009

Internet Explorer Quiting Before Loading

Has your Internet Explorer browser ever been stopped working after running and installing Windows Updates? More specifically has your Internet Explorer browser started to open but then quickly end? Instead of finding out if your computer will survive a 10 foot drop out the window or if it will survive in a fight against your sledge hammer, your friendly neighborhood IT department has a solution for you. Chances are your Internet Explorer is not responding due to some 3rd party browser extensions that may have been downloaded when installing some programs or some 3rd party updates. This is a very easy fix. Make sure you are at the desktop and do the following:
  1. 1. Single click on "Start"

  2. 2. Highlight on the words "All Programs"

  3. 3. Highlight on the words "Accessories"

  4. 4. Highlight on the words "System Tools"

  5. 5. Highlight and single click on "Internet Explorer (No Add-ons)"

  6. 6. You should see the following picture
  7. 7. In the right hand corner, near the top single click the word "Tools"

  8. 8. A drop down box should appear

  9. 9. In that drop down find the words "Internet Options"

  10. 10. Highlight and single click those words

  11. 11. Somewhere on your screen you should see the following picture

  12. 12. In the upper right corner click on the tab that says "Advanced"

  13. 13. Once in the advanced section use the vertical scroll bars to scroll down the list until you find the words "Enable third-party browser extensions*"
  14. 14. Uncheck this box and hit "Apply" and then "Ok"
  15. 15. Close out of Internet Explorer and reopen Internet Explorer and should you be good to go and on your way
For a complete detailed explanation of this issue, please visit the following web site: http://www.computing.net/answers/security/cannot-load-internet-explorer/16461.html