22 May 2009

Adobe Flash Player Not Installing

For those of you who have tried to install the latest version of Adobe Flash Player to view pictures of other cool stuff on a Web site might have ran into a bit of a pickle. You may have gotten the message that says Adobe Flash Player has installed correctly but the pictures do not show up on the web site. Instead of taking your computer and using it for target practice your friendly neighborhood BBC IT Department has come up with a solution that will fix this issue and save your computer from the business end of a firearm.
According to the Adobe site, this issue is caused by a registry permission error on the computer Adobe Flash Player is installing. Don't worry going into the registry will not be an option, unless this solution doesn't work on your computer. Make sure you are the local administrator of the computer and get on the desktop with no other programs running and do the following:


  1. Double click the "My Computer" icon on the desktop or click "Start", highlight and click on "My Computer"

  2. Navigate to the following folder: C:\Windows\System32\Macromed\Flash\

  3. Find the file with the extension .ocx and look at memorize the name of the file. If there are two files with .ocx at the end just memorize the one that says the word "Flash" followed by a number.

  4. Once you have the file name memorized, or written down, close out of that folder and click "Start" on the desktop

  5. Highlight and click on "Run"

  6. Type "cmd" in the box (without the quotation marks) and hit OK

  7. Once the command line screen comes up type the following without the quotation marks: "regsvr32 Flash____.ocx" = The underline part is that number of that file name you memorized in Step 3.

  8. Once you have entered that hit "Enter"

  9. A message should pop up saying the following: "DllRegisterServer in Flash____.ocx succeeded"

  10. Flash Player is installed so you close out of that command line box and enjoy the pictures on web sites.


For a complete and more detailed description of this process, visit the following site: http://kb2.adobe.com/cps/400/kb400366.html