30 June 2009

Updating to BlackBerry Pro Server 4.1.4B

Yes as shocking as this may be, there are some people out there using a BlackBerry instead of an iPhone. To all of those people who have held off getting an iPhone and are using a BlackBerry you may have noticed an error when you updated your BlackBerry server to Professional Server 4.1.4B. Some of the error message you may be getting could include, but not limited to the following messages: "The description for Event ID ( 20406 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details." Instead of trying to make your BlackBerry into a floatation device, your friendly neighborhood IT department has the solution for you. Make sure you are an administrator and logged onto the BlackBerry server and do the following:
  1. 1. Open the program "Exchange Management Shell" the way you normally do
  2. 2. Type in the following:
    get-mailboxserver add-adpermission -user BESadmin -accessrights GenericRead, GenericWrite -extendedrights Send-As, Receive-As, ms-Exch-Store-Admin
  3. 3. Apply and save all changes then reboot the BlackBerry Server
  4. 4. After reboot go into the BlackBerry Manager and select your desired user
  5. 5. From the "Account" menu for that user, select "Reload User"
For a more detailed step by step on this procedure click on the following link:
http://www.blackberryforums.com.au/forums/microsoft-exchange/4277-exchange-2007-cant-activate.html

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