15 July 2014

Broken Headphone Jack - Apple Mobile Devices

Recently your friendly neighborhood IT department experience something very odd but somewhat of a brain teaser.

The Brain Teaser:
During an installation of a sound bar for computer monitor we were testing out the device so we plugged the 1/8" stereo port into a iPad mini for testing the sound.  When we pulled the cable out the end broke off and the tip of the headphone port was still in the iPad mini.  So at this point the very tip of the stereo cable was about deep in the headphone port of the device.  The device thought the cable was still connected to adjusting the volume of the device made it adjust the volume of the headphones not the speakers on the device.

Testing The Solutions
After looking on the Apple community site and various other sites about the different tricks people used we started to think how that would work for this situation and started to try them.  We tried taking some long needle nose pliers and that wouldn't grip the tip at all.  We tried drilling a small hole in the top of the tip, as one site suggested, to get it out like you would a stripped screw.  That idea failed because all we were doing is spinning the tip itself.  We came across a site that suggested taking a Q-tip, cutting it in the middle, putting super glue on the white stem part, and sticking it on the tip to make it come out.  This idea was considered to be the best solution for us at that point.......until we found something much easier.

The Solution - Fast, Easy, no Mess
After a few other searches we came across a website that had just about the most simplest and easiest solution.  This site suggested taking a existing headphone cable, taking some pliers, pulling the end off, and using it to put in the port so it can clamp on the end of it and pull it out.  That got us thinking of using the broken speaker jack itself.  We tried it and sure enough it worked.  No glue, no extra gear, and no extra time.  Just simple, fast, and no mess.For the website that can give you the complete rundown on this idea, and who we have to give credit to for thinking up this idea, just click here.

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