Moving Exchange 2010 Mailboxes to New Hardware

We recently completed an Exchange 2007 to Exchange 2010 migration from a Dell PowerEdge 2950 to a repurposed Dell PowerEdge 860 server.  After the migration was complete, we reformatted the PE 2950 and installed Windows Server 2008 R2 Enterprise, then installed Exchange 2010 SP1.

When I was ready to start moving the mailboxes from the PE 860 to the PE 2950, the "New Local Move Request" option was not present in the Exchange Management Console Action Pane.  After some Google searching, I found the following Exchange Management Shell command that was necessary to restore the move request option >> Get-MoveRequest | Remove-MoveRequest -Confirm:$False

Apparently, the mailboxes moved from the previous Exchange 2007 server were still in some type of move state, even though the mailbox moves were completed and Exchange 2007 uninstalled.

iTunes 3002 error

Many of you may get a 3002 timeout error when you run the iOS 5 update on your Apple devices or another time out error. Your friendly neighborhood IT department has found a way around this. Here are the steps:

1. Close and quit iTunes, if your iTunes is open


2. Navigate to the location on your computer where the iOS updates are located or have been downloaded at


3. Highlight that specific update for your device (It will be a file with the .ipsw file extension on it


4. Copy that .ipsw file to the following device location on your computer’s hard drive
   a. For Windows 7 computers it will be located in:C:\Users\”YourUserName”\AppData\Roaming\Apple Computer\iTunes\”YourAppleDevice” Software Updates
   b. For MAC computers it will be located in:“Home folder”, Library, iTunes, “YourAppleDevice” Software Updates


5. If there is currently a .ipsw in that folder on your hard drive, remove that file and replace it with the one from the network


6. Once that file has copied, make sure your Apple device is connected to your computer and open iTunes back up


7. Give iTunes about a minute to see the new iOS file and a dialog box should come up automatically about an update


8. Click “Update” and follow all the prompts to update the iOS
   

The process will first take a backup of your current device, apply the new iOS, then restore your device from that backup it took at the start. This process will take about 10-20 minutes to complete and once it has finished it may take iTunes another minute or two to put all of your apps back on your device.

Applying the iOS 5 Update Manually

As some of you may already know, Apple has finally released its latest software iOS 5. When you decide to update to the new iOS, you will have a choice between letting iTunes do the update automatically or doing the update manually. Here are the steps to do the update manually:

1. Go to the following site and pick the device you want to update:
   http://osxdaily.com/2011/10/12/ios-5-download-available/
   


2. Once you have found the device save the file to your desktop or wherever you want the file to be stored at



3. Once the file has downloaded navigate to the location of the file and change the file extension from .zip to .ipsw and click Yes when the dialog box comes up to confirm the changes.


4. With your device plugged into your computer and iTunes open, click the following depending on what system your device is synced to:
   a. For Windows = Hold down the “Shift” button and click the “Update” button in iTunes for your device
   b. For MACs = Hold down the “Option” button and click the “Update” button in iTunes for your device
   


5. A window should open up asking you to point to where the new iOS is located at. Navigate to the folder location where you have downloaded the iOS 5 file for your device and click “Open”
   


6. Now all you have to do is follow all the prompts and wait for the update to finish. The update should take about 10-20 minutes
   

As always if you have any trouble or questions you may contact your friendly neighborhood IT department by leaving a comment on this blog site and we will get back with you.